Informed Consent

Welcome

Thank you for choosing to engage in counselling with Harbourlight Therapy.

This document outlines important information about the therapeutic process, your rights and responsibilities, and how your information is managed. Please take a moment to read it through before proceeding with your booking.

Nature of Counselling

Counselling is a collaborative process aimed at supporting emotional wellbeing, strengthening relationships, and fostering personal growth.

While many clients experience meaningful change, outcomes can vary. At times, therapy may involve exploring sensitive or distressing experiences, which can feel uncomfortable. We will move at a pace that feels manageable and supportive for you.

Scope of Practice

Counselling is provided within the scope of professional training and qualifications.

It is not a substitute for medical, psychiatric, or legal advice. Where appropriate, referrals to other professionals may be recommended as part of your care.

Confidentiality

Your privacy is taken seriously. Information shared in counselling is kept confidential, except in the following circumstances:

There is a risk of serious harm to you or another person

There are concerns regarding the safety of a child or vulnerable person

Records are required by a court of law (subpoena)

You provide written consent for information to be shared

For couples counselling, the relationship is considered the client. This means that information shared individually may be brought into joint sessions where it is clinically relevant to the work.

Fees and Payments

Session fees are outlined at the time of booking

Card details are securely stored via Stripe and charged after your session

Payment can also be made in session via card or cash.

Cancellation Policy

As session times are reserved especially for you, 48 hours’ notice is required for cancellations or rescheduling.

Late cancellations or missed appointments may incur the full session fee.

Attendance and Engagement

Regular attendance supports the therapeutic process.

You are encouraged to participate openly and at your own pace. You are free to pause or discontinue therapy at any time.

Communication Between Sessions

Communication outside of sessions (e.g. email) is generally limited to administrative matters unless otherwise agreed.

Counselling sessions are not designed for crisis support.

If you require immediate assistance, please contact emergency services or a local crisis support service.

Record Keeping

Brief notes are kept to support continuity of care. These are stored securely in accordance with privacy regulations.

Consent

By proceeding with your booking, you acknowledge that:

• You have read and understood this information

• You consent to participate in counselling services

• You understand the limits of confidentiality

• You agree to the fees and cancellation policy.

You’re welcome to return to this information at any time. If anything feels unclear or raises questions, we can always take time to talk it through together.